Posted by As part of the conference, which we wrote about in our previous post, we published an article titled “Teamwork Effectiveness of Virtual Teams Supported by the Knowledge Management System.” The publication was funded by our project “Flow and Effectiveness of Virtual Teams”, funded by the Polish NCN and the German DFG. See more here: https://projekty.ncn.gov.pl/index.php?projekt_id=498926
What did we write about in the article?
Based on the theoretical foundations of team effectiveness, we formulated four research questions, which we tried to answer during the empirical research. They are as follows:
- To what extent is the use of KMS (knowledge management system) related to the evaluation of creative behavior?
- To what extent is the use of KMS related to the evaluation of task performance?
- To what extent is the use of KMS related to the evaluation of teamwork?
- To what extent is the use of KMS related to the evaluation of organizational citizenship behavior?
The purpose of this article was to provide answers to these research questions from the perspective of teamwork effectiveness and knowledge management systems. We reviewed the literature on (a) virtual teams, (b) knowledge management systems, and (c) aspects of teamwork effectiveness. We described (a) a methodological concept called the organizational concept system along with TransistorsHead.com’s research tools, and (b) a methodology for evaluating effectiveness. Both methodologies were used to study the activities of using RBM and the subjective evaluation of teamwork effectiveness.
In the article, we included the results of a survey of 26 participants conducted in 2022 and 2023 using the method of long-term observation focused on a specific organizational task.
We found that (1) it is not clear what the relationship is between RBM use activity and their subjective evaluation of creative behavior, (2) there is a fairly strong relationship between RBM use activity and subjective performance in the task area, (3) RBM use activity is strongly related to teamwork evaluation, and (4) the relationship between RBM use and organizational citizenship behavior evaluation is very weak.
Find the entire article here: https://www.ijke.org/show-65-198-1.html